INFORMATION
FOR PRACTITIONERS
How do I reach Dr. Ur’s office?
Dr. Ur sees patients at both The Diamond Centre, VGH and St. Pauls Hospital, Diabetes Center.
To reach his Diamond Center office:
Phone: (604) 875-5929 | Fax: (604) 875-4051
Medical office assistant: Ruby Jeffs, can be reached at (604) 875-5929 or by text at 604-338-8040.
Office manager: Felicia Tsam can be reached at 604-245-7177 (for medical professional use only)
Felicia Tsam is also Dr. Ur’s assistant.
To Reach St Pauls Hospital, Diabetes Center
Phone: 604-806-9606 | Fax: 604-806-9618
MEDICATION REFILLS
Refills can be requested during your regular appointments or by your pharmacists.
Please fax refill requests to 604-875-4051
Refill requests can take between 1-10 business days.
If a refill is urgent and your pharmacist or GP are not able to dispense an emergency supply, please have the pharmacy contact my assistant, Felicia Tsam, at 604-245-7177 and leave a voicemail.
Patient calls to this line will not be returned.
GENERAL INFORMATION
Do I need a referral to see Dr. Ur?
Yes. Your Physician can provide a referral for you if you need to see an Endocrinologist.
How do I make an appointment with Dr. Ur?
New Patients: Once our office receives your referral, will be in contact with you to schedule an appointment.
Existing patients: Please contact our office by phone or text.
How do I reach Dr. Ur’s office?
Phone: (604) 875-5929 | Text: (604)-338-8040 | Fax: (604) 875-4051
Regular office hours are Tuesday’s and Wednesday’s 9:00-3:30
How will my appointment be conducted?
We offer both virtual and in person appointments. If you are being seen virtually, you will be sent a secure link 2 weeks before your appointment.
How long does it take to get an appointment?
Appointments are based on a first-come, first serve basis (unless preceded by urgency). The usual wait time for an appointment is currently 2-4 months.